Privacy Policy
(Last updated: January 6, 2026)
1. Overview
The Repair Lab respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email, password, and optional profile photo.
- Usage Data: How you interact with the platform (pages visited, features used).
- AI Interactions: Questions or conversations with Baya AI are stored securely and may be reviewed to improve accuracy and user experience.
- Payment Data: Processed through third-party systems (e.g., ClickFunnels, Stripe). The Repair Lab never stores your full credit card information.
3. How We Use Your Information
We use your information to:
- Provide and improve The Repair Lab experience
- Personalize your content, journal, and recommendations
- Communicate important updates or new features
- Maintain security and prevent misuse
- Comply with legal obligations
4. Sharing and Disclosure
We do not sell or rent your data.
We may share limited information with:
- Trusted service providers (e.g., hosting, analytics, email, AI providers like Delphi)
- Legal authorities, if required by law or to protect rights and safety
All third-party vendors adhere to data protection standards (GDPR/CCPA compliant).
5. Cookies and Analytics
We use cookies to enhance functionality and analyze usage. You can manage cookie preferences in your browser settings.
6. Data Retention
Your data is retained as long as your account remains active. You can request deletion at any time by contacting [email protected].
Deleted data may remain in backup systems for a limited period before being permanently removed.
7. Security
We implement encryption, access control, and secure hosting to protect your data. However, no digital platform is 100% secure, and you share information at your own discretion.
8. Your Rights
Depending on your location, you may have rights to:
- Access or request a copy of your data
- Request correction or deletion
- Withdraw consent to data processing
To exercise these rights, contact us at [email protected].
9. Children’s Privacy
The Repair Lab is intended for adults 18+. We do not knowingly collect data from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. We’ll notify users via email or platform notice when significant changes occur.
11. Contact
For privacy questions, contact:
[email protected]
Baya Voce Consulting, LLC
PO Box 520821, Salt Lake City, UT 84152
